Return & Refund Policy
At BineDigidraft Electronics, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Return Eligibility
- Products can be returned within 30 days of delivery
- Items must be unused, in original packaging, and in the same condition as received
- All accessories, manuals, and documentation must be included
- Products showing signs of use, damage, or missing components may not be eligible for return
Non-Returnable Items
- Opened software, downloadable products, or digital content
- Personal care items and hygiene products
- Custom or personalized orders
- Gift cards and promotional items
Return Process
- Contact our customer service team within 30 days of receiving your order
- Provide your order number and reason for return
- Receive a Return Authorization (RA) number and return instructions
- Pack the item securely in its original packaging
- Ship the item back to our designated return center
Refund Processing
- Refunds will be processed within 7-10 business days after we receive and inspect the returned item
- The refund will be issued to the original payment method
- Shipping charges are non-refundable unless the return is due to our error
- Return shipping costs are the responsibility of the customer unless the product is defective or damaged
Exchanges
If you need to exchange an item for a different model or color, please contact our customer service team. Exchanges are subject to product availability.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Contact Information
For any questions about returns or refunds, please contact our customer support team:
Email: support@binedigidraft.com
Phone: +91 8482892519